Alibaba International Digital Commerce is looking for a Business Operations & Partnerships, Manager/ Senior Manager to drive the adoption and growth of Buy Now Pay Later (BNPL) product. As part of the Alibaba International Digital Commercial Digital Credit Team, you will be responsible for the continued business growth of BNPL and the main person in charge in the markets. This position is based in Hangzhou, China.

• Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Aliexpress.
• Work with our partner(s) to drive the adoption and growth of BNPL in Mexico and Brazil with good understanding of the fintech/ lending scenes regionally or globally.
• Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience.
• A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions.
• Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and convert Aliexpress BNPL users.
• Role also entails day to day operation managements from external alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.

• Bachelor degree in Business Finance, Marketing, or any related specialisations.
• 8 years + experience in a product operations, partnerships and/ or marketing function within the technology sector, lending sector, financial services, fintech sector or e-commerce platform preferred.
• Proficient in data analytical skills and deep understanding of the key conversion metrics.
• A strong communicator with good interpersonal skills and ability to effectively communicate and collaborate well with internal and external stakeholders.
• Strong multitasking skills with the ability to project manage across multiple work streams and requirements.
• Able to work independently and adapt to a fast and dynamic work environment with a high focus in end-results and bottom-line goals
• You are a goal-getter, people person and self-motivator who can work both independently and collaboratively in a remote team settings.
• Proficient in both spoken and written English and Mandarin to effectively communicate with local and regional teams.