Job Description
Team and Role Introduction
The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security. It is charged with the mission of developing a comprehensive strategy for Lazada regarding assortment and content to foster a healthy and safe e-commerce environment for our eCommerce ecosystem.
The role is responsible for the operational initiatives related to the development and execution of proactive strategies to protect users from Assortment and Content related risks (Prohibited and Controlled Goods, IP infringement products, hate speech etc). You will have access to analytical tools to develop and implement strategies and solutions using data driven methodologies to mitigate the risks associated with platform assortment and content.
Responsibilities
Assist senior colleague in developing refined process related to eCommerce platform operation and governance, where rules, strategies, and enforcements are effectively established to ensure users are compliant with platform policies.
Work with large data sets to analyze patterns, trends, and modus operandi of platform operation and governance issues (as well as merchants who perpetrate these issues).
Assist senior colleague in making data-driven recommendations on prioritization of controls for platform governance and product compliance.
Assist senior colleague in collaborating with PD, Tech, and Algo counterparts to build machine learning models and rules to detect assortment and user related operation and governance issues on the platform.
Operate the risk engine, including the creation and continuous evaluation of rules to prevent and detect platform operation and governance issues.
Who We're Looking For:
AI Enthusiasts: You have a keen interest in AI and its practical applications.
Problem Solvers: You have a knack for analyzing complex issues and deriving insightful solutions. You're eager to apply these skills in a dynamic, real-world environment.
Team Players: Collaboration is key. You're looking forward to working alongside diverse teams, sharing knowledge, and contributing to shared objectives.
Quick Learners: You're adaptable and continuously seek to stay informed about industry trends, ready to apply this knowledge in a fast-paced setting.
A Bachelor's/Postgraduate degree in an applicable field of study: Finance, Business, Accountancy, Computer Science, Math, Statistics, etc.
Experience in e-commerce trust & safety or with experience in C2C marketplaces is a plus
Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
Proactive problem-solver, able to identify potential issues and implement solutions from end to end
Excellent written and verbal communication in English
Working knowledge of SQL to extract and analyze large data sets is required